On the evening of Monday 21 August, we'll be carrying out some essential app maintenance. This will start around 5pm, and during this time the app will be out of action though we expect to be back up and running within a few hours.
Thanks for your patience during this downtime, and we're so sorry for any inconvenience.
If you have an urgent query, our Support team will be happy to help - drop us a line at email@example.com.
UPDATE 8.45pm Monday 21 August:
Our systems are now back up and running - once again we're so sorry for any inconvenience caused by our maintenance.
If you experience any issues at all using the app, please get in touch at firstname.lastname@example.org.